John parked his Suburban at work today, under a tree that would provide shade during the hottest part of the day. However, when he went out to get in his truck at 4:15, it was not there. Stolen. Right out of the parking lot. Nice. He said that he walked completely around the building twice to make sure he didn't accidentally park somewhere else and just not remember.
After calling the cops and filing the report, one of the claims adjusters was nice enough to drive him to Duncanville. From there, Jim (his brother) drove him home. He got home ~7:30 and the kids were full of 1001 questions for him. After we put them to bed, we sat on the couch and just shook our heads. We just could not believe that his Suburban was really gone. The part that made us the maddest? Claire's car seat base + 3 other car seats were in the Suburban. Also, 2 pairs of John's Maui Jim sunglasses.
Fast forward 72 hours:
A Dallas detective called and said the Suburban was found and was in the Dallas Impound lot. John went over to look at it and retrieve anything that was left in it. Here is what they took:
- all 4 tires (they replaced them with 'trash' tires, secured with only 3 lug nuts each)
- the entire 3rd row bench
- 2 car seat bases
- John's well-stocked diaper bag
- 2 CDs and 1 DVD + John's Maui Jim sunglasses
- both side-view mirrors
- all the electrical in the doors for the side view mirrors
- stripped the steering column
- punched a hole in the door to open it to steal it
What they did not steal? The DVD player, the CD player, Claire's car seat base, one of the car seat bases and John's rosary.
After waiting 5 days to find out, it was declared a total loss. This was not surprising. I guess it was surprising that it took that long for them to figure that out. We are extremely pleased with how wonderfully USAA handled the whole situation and how much they paid out for the car and the objects that were not recovered. We have a great insurance company!
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